Choice based lettings (CBL)

Ride the wave of innovation in allocations

Deliver a more transparent, auditable, and fair allocation process, while empowering home seekers with choice, through our Choice Based lettings software.

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Choice-based lettings, custom-fit to your needs

We will work closely with you to understand your requirements and create a system and workflows that truly match your demands.

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Advertise properties that meet a range of tenure options

Cater to various housing needs through multi-tenure advertising, including social, shared ownership, affordable rent and PRS.

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Gain a full overview of your property journey

Our property dashboard provides a quick snapshot of all properties and their current status, updated in real-time. With just one click, pinpoint the property’s journey to see its progress.


Make allocations easier through automation

Go beyond just triggering notifications. Automate bidding routines to ensure vulnerable clients or those who require help to bid never miss a bidding cycle.

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Reduce wasteful bids

Set up your property adverts with several restrictions that prevent excessive bids from ineligible applicants

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“Queen’s Cross implements new digital housing services "

With the goal to enhance their housing allocations process, Queen’s Cross Housing Association switched from a paper-based approach to a fully digital housing allocations process.

Read the full story

Starting from Starting from £8,000 p/a

Ready to take your allocations services to the next level? Our choice-based lettings offers a bespoke design to accommodate your working processes, advert streams and nominations policies.

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  • Over 100 modules available – the most feature-rich solution on the market
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  • Fully automated and integrated approach to online estate-agency style property advertising
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  • Integration to registrations, mutual exchange and housing management systems
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  • Built-in reporting tools and full audit options
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  • Intuitive property dashboard updated in real time & full visibility of your entire letting process
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  • Intelligent autobid routines – in line with your housing policy
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  • Access the same view of your end user and place a bid on their behalf through advert site module
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  • Automatic notifications to customers for available properties that meet their needs.
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  • Customer portal with responsive design built with cutting-edge technology

Transcend traditional allocations with our CBL’s add-ons

Alexa Voice Assistant

Ask Alexa, "What properties can I bid on today?"

For those with sight impairments, our integration with Alexa Voice Assistant enables tenants to easily make bids and manage their housing needs through voice commands.

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CBL Smartphone App

Enable your applicants to search and bid for properties on the move

The first of its kind, our CBL Smartphone App provides tenants with an easy and convenient way to access the CBL system and manage their housing needs on the go.

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Advanced communications module

Communicate better with bidders

Our Choice-based lettings software allows you to enhance your communications through SMS and instant messages. You can also send emails directly from the back office.

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Virtual viewings

Add videos to your property adverts

Through CBL’s Virtual Tours module, you can upload videos to your adverts and provide a contact-free property viewing that can be accessed from anywhere, anytime.

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Combine your CBL system with our hope (HRA software) for a powerful housing suite

HRA software

We adapt to your needs, not the other way around

Our systems and solutions are tailored to your requirements and business processes. We offer flexibility other IT suppliers can’t.

View our full SaaS offer
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