Home Connections develop new mutual exchange tracking system with House Exchange

Banner introducing MEx Connections, new product by Home Connections and House Exchange


In the world of housing, collaboration and efficient resource allocation are vital to meet the diverse needs of residents. We are thrilled to announce MEx Connections, a cutting-edge solution designed to streamline the mutual exchange process for housing providers. In this blog, we will explore the key features and benefits of this innovative system, created in collaboration with leading non-profit mutual exchange system, House Exchange.

Simplifying the mutual exchange process

The traditional mutual exchange process can be complex and time-consuming, often involving extensive paperwork, countless Excel spreadsheets and inefficient communication channels. MEx Connections simplifies this process by offering an innovative online system, where you can record and track all mutual exchange transactions at ease. 

Real-time updates 

An intuitive dashboard will provide you with a snapshot of all mutual exchange transactions, showing their real-time status. MEx Connections features an automatic region countdown indicator to help you hit targets. From tenancy checks, inspections, exchange process review and confirmation, you can track the status of each exchange effortlessly.

Secure and confidential communication

Our system prioritises data security, offering secure communication channels for you to exchange messages, upload documents, and other relevant information directly with tenants. The tenants will have access to a communications portal, available 24/7, where they can upload their documents and keep track of their exchange request. 

We have robust privacy measures in place so you can use your system with peace of mind, knowing your data is protected and will not be transferred out of the UK under any circumstances. Home Connections is fully accredited by ISO 9001 and ISO27001 and Cyber Essentials Plus certified.

In-depth reporting feature

MEx Connections also provides an in-depth reporting feature that enables you to build a wide range of reports, using fields from the application form and other filters. These reports can allow you to identify trends, make data-driven decisions, and continuously improve your mutual exchange processes.

100% non-for-profit

MEx Connections was designed by two organisations that share a core value: not-for-profit. Any income generated are fully reinvested in our companies, software and solutions that transforms the housing sector for the better and allow partners to deliver efficiencies against their housing objectives.


With the new Mutual Exchange Connections tracking portal, you will revolutionise how to process mutual exchange transactions and foster more efficient resource allocation. By leveraging intelligent automation, real-time updates, secure communication channels, and insightful analytics, you will stay ahead of the game, shortener home swapping processes and enhance tenancy satisfaction. Contact us today to learn more about our Mutual Exchange Tracker System and how it can benefit your organisation.

Ready to open the doors for tenants who wish to move home?

House Exchange is the largest not for profit mutual exchange system on the market. They specialise in facilitating introductions between council or housing association tenants who are looking to swap their home. Almost two million residents access their website for free nationwide. Find out more about House Exchange and how they can help you increase mobility for your tenants.

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